How To Order

To order a product you must locate a "Buy It Now" button on the page. Usually the button can be located in a blue box towards the end of the advertisement.

After you click on that button you will be taken to a summary page stating the contents of your order. If you would like to add more items to your basket you can click on the "continue shopping" button located near the top and it will take you back to the index page of the website.

If you are done and ready to checkout then click on the "checkout" button. Simply follow the instruction and enter in the correct information. You will receive an email shortly after placing the order. This should arrive with in 1 hour of placing the order. If it has not arrived then there was an error in processing and your order was not received. If you did not enter your email address correctly then it could cause a problem when trying to send out a confirmation email.

International Orders

We do accept international orders from most foreign countries. Please call 1.599.732.5317 if you are you have questions.

Problems Ordering?

If you are experiencing problems adding items to your cart or having the pages load, it could be due to a temporary server problem. Please try again a few minutes later.

If you cannot get your order to go through, we would be happy to take your order over the phone. Just call toll-free 1.800.316.5871 (US & Canada) or 1.599.732.5317 (International) and one of our people will gladly take your order.

PAYMENT OPTIONS

Credit Card

We accept VISA, Mastercard, American Express and Discover.

Ordering by Telephone

Do you want to call your order in? No problem, just ring our toll-free number (US & Canada) at 1.800.316.5871 International customers please call 1.599.732.5317.

Ordering by FAX

Want to FAX us your order? Sure thing, just print off the FAX Order Form Page and fax it to us at 1.559.732.5537.

Once your order is processed, you will receive an e-mail confirming your shipment. Please call us toll-free (US & Canada) at 1.800.316.5871 if you have any questions. International customers please call 1.559.732.5317.

Ordering by Check & Money Order

Ordering by personal check or money order is easy, just mail your check or money order to the address below. Also, include a printed or written letter stating the products of your choice.

Once we receive your payment in the mail, we will process your order. Please mail your payment to the following address:

OHP Direct
606 E. Acequia Ave.
Visalia, CA 93292
USA

If you would like an update as to if we have received your payment or if your order has been shipped, email or call 1.559.732.5317. Please include your order number.

Shipping Information

We at OHP Direct pride ourselves by offering the best service possible. This is why we use the best shipping companies like FedEX, UPS, and USPS.

We have four different shipping methods available to our customers:

Shipping Method Cost

Standard Shipping
$7.00

2 Day Air
$17.00

Overnight
$22.00

International
please call (559-732-5317)

EZ-Returns

Many of our products have different return policies. Please check first to see if you're within your return window. We want to make this an easy on you as possible so if you are unsatisfied with our product then package the required videos back up and take them to your local mail service. It doesn't matter which service you use but for your safety please use a service that allows tracking or insurance. After we receive your package we will then credit back your account back. If you paid by credit card then the balance will be placed back on your card or if you paid by check then we will send you a check back in the mail.

Return Package to:

OHP Direct
606 E. Acequia Ave.
Visalia, CA 93292
USA




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